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The Most Significant SOA and Open Source Events of 2007!
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Enterprise Open Source Session Putting the "Enterprise" into Enterprise Open Source Software
Putting the "Enterprise" into Enterprise Open Source Software
Jun. 6, 2006 11:00 AM
CRM-Customer Relationship Management-is a business strategy, not a technology. Every organization employs some method of CRM whether it be a deck of index cards, a spreadsheet, or an expensive proprietary computer system. Until recently, sophisticated CRM systems were reserved exclusively for very large enterprises. Fortunately, that is no longer the case. One of the most exciting developments in CRM technology is the emergence of true enterprise-class open source CRM applications. By their very nature, open source applications are less expensive to acquire, deploy and support than proprietary solutions. When correctly designed and implemented, an Enterprise Open Source system like Centric CRM 4.0 will provide true enterprise-class security, scalability, and features at a price and in a form accessible to everyone.
David Richards' presentation will focus on several key points of concern to IT decision-makers looking to support critical corporate business objectives with Enterprise Open Source solutions. Among them, Mr. Richards will explore: - An appropriate definition of "Customer Relationship Management," and what it means for the enterprise - An examination of the expanding definition of "Open Source," including the emerging notion of "Enterprise Open Source" - The inescapable reality of today's complex IT environments-mixed operating systems, mixed licenses, multiple vendors, and budget pressures-and how Centric CRM 4.0 is designed to integrate into those environments - Architectural considerations for true Enterprise Open Source solutions including security, scalability, flexibility, ease of deployment and maintenance, and development discipline
Attendees should leave this presentation with a general understanding of some of the larger trends and issues within the overall Enterprise Open Source application space, and a particular understanding of how Centric CRM is designed from the ground up with those issues in mind.
About David RichardsSince 1989, David has worked with a combination of mature and growth companies. He began his career as President of AutoNet, Inc in 1989 and served in that capacity for two years; this early stage company established one of the earliest electronic marketplaces of used-vehicles in the United States. After AutoNet, David joined the Greensboro (NC) News & Record, a subsidiary of Landmark Communications. In his role of Vice-President / Sales & Marketing he was responsible for all of the company's revenue departments: Advertising, Circulation, Promotions, Marketing and Specialty Publications. After serving with the News & Record David moved into the position of Vice President / Corporate Development at Landmark. He reported to the CEO and worked with the senior executive team making investments in new media. In 1995 David was appointed President & CEO of InfiNet, Inc. InfiNet was a three-way joint venture of Landmark, Gannett and Knight-Ridder - the former being the founding company, the latter two follow-along investors. InfiNet is now wholly-owned by Gannett. David returned to Landmark in 1997 to become Vice President - Corporate. In this position he was responsible for two, wholly-owned subsidiaries: Landmark Community Interests and CareerWeb. In April 1998, David was named Chairman & CEO of Physicians' Online, a company backed by venture capitalists including AT&T Ventures, Invesco Funds, and Advent International. At that time Physicians' Online was the largest authenticated community of on-line physicians in the world (+ 200,000 MD members). POL was a turnaround that David successfully sold after 18 months for $180 million prior to his departure in December 1999. David founded Centric CRM in January 2000. David received his BA from Williams College and his MBA from the Colgate Darden Graduate School of Business Administration at the University of Virginia. He is married to Janie Battle Richards and they live with their two sons in Norfolk, VA.
SOA WORLD LATEST STORIES By Maureen O'Gara  CA and VMware are going to jointly develop a management solution and, to start, have signed a deal to make CA Data Center Automation Manager interoperate with VMware Stage Manager. The joint solution is designed so enterprises and cloud service providers can seamlessly provision applic... | By Cloud Computing News Desk; Cloud Computing News Desk Appistry announced findings from the first in a series of surveys the two organizations are conducting among CloudCamp participants. The inaugural Appistry/CloudCamp "Inside the Cloud" survey showed Amazon besting Google by a nearly two-to-one margin as the company expected to play the... | By Maureen O'Gara  HP jumped the gun Tuesday and told the worried multitudes a week ahead of when it’s supposed to release its latest numbers that it more than just survived the volatile quarter it just ended in October when the bottom fell out of the economy. Not only that but, unlike the panicky Cisc... | By Paul Ellis  Focusing your service-oriented architecture (SOA) performance management efforts on the application testing stage or attempting to manage production SOA applications solely with traditional point solutions and network management tools is a recipe for disaster, putting your customer's s... | By Graciela Tiscareño-Sato  Are you a victim of outdated call center design syndrome? Symptoms include chaotic agent desktops, frustrated agents, miserable first-contact resolution rates, and angry customers calling back again and again. If you recognize these symptoms, then you're most likely a victim. This arti... | By SOA World Magazine News Desk SOA brings together people, not just software. That’s why integrating Web 2.0 concepts into a SOA—such as comments, feeds, ratings, tags, and automatic search alerts—holds so much promise for breaking down business silos and enabling many people to work together for the first tim... |
LATEST SOA & DATA SERVICES CONFERENCE NEWS By Virtualization News Desk  Virtualization has quickly become a staple new concept for enterprise IT. At SYS-CON's 3rd International Virtualization Conference & Expo, held at the Roosevelt Hotel in New York City, June 23-24, we had exceptional speakers with high-quality use cases not only of how virtualization ma... Sep. 30, 2008 09:00 PM | By SOA World Magazine News Desk In a recent study, CIOs ranked "improving business processes" as their #1 priority for 2008. But the big question has always been - How does one get started with a BPM initiative? The traditional approach has been to engage external consultants and to dedicate significant time and reso... Sep. 10, 2008 10:00 PM | By SOA World Magazine News Desk Melding a stable enterprise architecture with the right level of technical and organization transparency involves two different perspectives. An architect can lay a SOA foundation that enables development teams to build new functionality leveraging Web Services. However, without a libr... Sep. 10, 2008 08:00 PM | By SOA World Magazine News Desk  Melding a stable enterprise architecture with the right level of technical and organization transparency involves two different perspectives, said Johan Nordin, CIO and member of Volvofinans Executive Leading Group. Nordin presented his session at the 13th International SOA World Confe... Jun. 24, 2008 03:00 PM | By SOA World Magazine News Desk  Software AG's Vice President and Deputy CTO Miko Matsumura discussed the boundaries between the Enterprise and the Internet at the SOA World Conference & Expo. He focused on Architectual approaches from the service pattern, process pattern and event pattern to help SOA practitioners un... Jun. 24, 2008 12:00 PM | By SOA World Magazine News Desk WSO2 has announced the availability of the open source WSO2 Registry, version 1.1. The WSO2 Registry 1.1 adds comprehensive, out-of-the-box, service-oriented architecture (SOA) lifecycle management. Version 1.1 also includes new features for allowing users to encode their own custom go... Jun. 23, 2008 04:00 PM | By SOA World Magazine News Desk  In this presentation we will look at some examples of leveraging JBoss product suite in Enterprise Service-Oriented Architecture implementations. We will examine real-life case studies to clearly understand the full lifecycle of an Enterprise SOA, as well as what it takes to have the '... Jun. 23, 2008 12:45 PM | By SOA World Magazine News Desk  DataDirect Technologies will present 'Frontiers in Data Access: The Coming Wave in Data Services,' at the first-ever DataServices World, co-located with the 13th Annual International SOA World Conference and Expo 2008 East, June 24 at the historic Roosevelt Hotel in New York City. Jun. 23, 2008 12:00 PM | By SOA World Magazine News Desk  Dramatic industry changes - including vendor consolidation, outsourcing and the growth of open source - highlight the need for a better way. When a SOA implementation costs too much, the culprit is often the old-fashioned, proprietary and expensive server or hub-based middleware. A bet... Jun. 23, 2008 11:45 AM | By SOA World Magazine News Desk Senior technical executives at WSO2, the open source SOA company, will be featured speakers at the 13th Annual SOA World Conference & Expo East, where they will discuss service-oriented architecture (SOA) governance and the role of SOA in a more flexible enterprise. A silver sponsor of... Jun. 20, 2008 11:30 AM |
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Who Should Attend?
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| CEOs and CTOs, senior architects, project managers, Web programmers, Web designers, technology evangelists, user interface architects, consultants, and anyone looking to stay in front of the latest Web technology! |
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SOAWorld Magazine is the leader in delivering technical and strategic insights on the worlwide adoption of web services as the key distributed computing paradigm, and as those services are deployed through specific service-oriented architectures (SOAs).
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Virtualization Magazine is the breakthrough publication covering the architectural concepts and implementation of IT asset virtualization as realized through the adoption of distributed computing paradigms, including the deployment of service-oriented architectures (SOAs). |
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SOAWorld 2007 West Speakers Include...
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SYS-CON EVENTS
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SOAWorld 2007 East Delegates Represented...
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• AccuRev
• Adea Solutions
• Adobe Systems, Inc [3 delegates]
• ADP
• Aeropostale, Inc
• Aetna
• Akbank Training Center
• American Family Insurance
• American International College
• American Modern Insurance
• Amphion Innovations
• Amplify LLC, Clipmarks [2 delegates]
• Anderson Consulting
• Arrow Electronics [3 delegates]
• Ashcroft Inc
• Athabasca University
• ATS
• Audatex
• Avanade, Inc.
• Avaya Inc. [5 delegates]
• Azul [2 delegates]
• Backbase [2 delegates]
• Bank of America
• Bank of NY
• Barnes and Noble
• Barnex Investment International Limited
• BEA
• Bear Stearns [2 delegates]
• Bendel Newspaper Company Limited
• BizInnovative
• Bloomberg [2 delegates]
• BlueBrick Inc.
• BMC Software
• Boeing
• Bottomline Technologies [2 delegates]
• BP
• Broadcom
• CA [2 delegates]
• CalAmp [2 delegates]
• California Department of Social Services
• Cape Clear
• CareFirst, Inc.
• Car-Part.com [2 delegates]
• Centric CRM [4 delegates]
• Chariot Solutions [4 delegates]
• Chordiant Software [2 delegates]
• Cisco Systems [2 delegates]
• Citrix Systems, Inc.
• City of New York
• Cneils
• Comcast [2 delegates]
• Community Connect [2 delegates]
• Composite Software [5 delegates]
• Conservation International
• Consultant eds / wamventures.com
• Control Module, Inc.
• Corporate Technology Partners
• CorraTech [2 delegates]
• Cortlandt Technology Partners [2 delegates]
• CPUC
• Credit Suisse
• CRIMSONLOGIC PTE LTD [2 delegates]
• Critical Resource Tech
• Crosscheck Networks
• Cyberboom
• Cynergy Systems, Inc. [2 delegates]
read more...
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