This presentation is a real-world case study. It  provides insights and the business rationale that was used by a major travel industry service provider to embark on a complete transformation of their legacy IT systems to SOA. The company was planning to grow through targeted acquisitions and developing new distribution channels (i.e. B2B channels). However, such growth was clearly inhibited by limitations of their existing home-grown systems, which included a portfolio of hard-to-maintain, hard-to-change core applications, augmented with packaged applications.

The presentation discusses the business and technical objectives of the transition to SOA, how the new architecture facilitates better alignment of IT with new business strategies, it illustrates how service reusability facilitates business agility, it outlines the capabilities of the new SOA to support improved monitoring of IT services as well as business activities, and describes the short and long term benefits that are achieved by the implementation of new SOA-based application portfolio.